Crisis Response and Mental Health Call Diversion
Louisville
Summary
Every LMPD officer gets 40 hours of crisis intervention training, and nearly 5,000 crisis calls last year were diverted to mental health responders instead of police. Of 3,235 crisis calls police did handle in 2025, 99.6% ended without force beyond empty-hand holds.
At a glance
- Total mentions
- 2
- Last 30 days
- 0
Last discussed Jul 22, 2026.
Impact analysis
Funded in part by Metro Council and the mayor's office; specific figures not stated.
People experiencing mental health crises get de-escalation and resources instead of a police-only response.
Mentions & discussions (2)
Public Safety Committee — July 22, 2026
A pre-meeting presentation described Louisville's growing mental health crisis continuum: over 6,000 calls a month to the 988/crisis line, a mobile crisis team, and a new adult and youth crisis center at 914 East Broadway opening at the end of July. This affects how the city responds to people in crisis instead of defaulting to police calls.
Public Safety Committee — June 17, 2026
Every LMPD officer gets 40 hours of crisis intervention training, and nearly 5,000 crisis calls last year were diverted to mental health responders instead of police. Of 3,235 crisis calls police did handle in 2025, 99.6% ended without force beyond empty-hand holds.
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